Emotional Intelligence may be described as the “ability to reason about emotions” (Salovey & Mayer, 1997). Although psychologists Salovey and Mayer (1997) developed the concept, Daniel Goleman is known as the father of Emotional Intelligence and authored multiple bestselling books on the topic (Goleman refers to it as EQ, but it may also be abbreviated as EI). Recently, Yadav (2014) has posited that organizations can no longer depend solely on the knowledge level of employees but must also consider their EQ in measuring an organization’s success.
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Hyatt, N. (2017). Emotional Intelligence and Instructional Design Leadership. Retrieved from https://fuse.franklin.edu/i4blog/18