We are now working in the knowledge society, in which information and knowledge are the primary commodity. The majority of employees in this society are knowledge workers, which means their primary function is to gather and create new knowledge. The nature of work in the knowledge society is cross-disciplinary, complex, varied, and ambiguous, and knowledge workers must be able to access and use broad knowledge in flexible yet disciplined manner.
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Gardner, J. (2017). 7 Skills of Knowledge Work. Retrieved from https://fuse.franklin.edu/i4blog/44