Managerial Communications And Person-Environment Fits Impact On The Retention Of Those With A Remote Superior In The Aerospace Industry
Date of Award
Fall 2024
Document Type
Dissertation
Degree Name
Doctor of Business Administration (DBA)
Committee Chair
John Nadalin
Committee Member
Steven Martin
Committee Member
Crissie Jameson
Abstract
With turnover a costly problem in the aerospace industry, businesses aim to maintain high-performing and skilled employees. The onset of the COVID-19 pandemic increased turnover in the field after experiencing changes to work settings, communications, managerial distance, and customer market. Critical functions and positions within aerospace remained necessary to protect the health, safety, and well-being of the public, employees, and government assets. How many aerospace workers had supervisors who transitioned to working from home was also unknown. Without a defined population, the impact of employees who faced multiple changes is speculative. This dissertation explored how internal communications satisfaction, person-environment fit, and work setting predict the turnover intent of 95 aerospace direct reports of pandemic-declared remote managers. Person-environment fit, social exchange, and leader-member-exchange theories were foundational in explaining employee behavior. This study used the Person-Environment Fit Scale for Creativity (PEFSC), the Internal Communications Survey Questionnaire (ICSQ), and the Turnover Intent Scale 6 (TIS-6). One’s work setting (remote, hybrid, or onsite was found to have a significant impact on employee turnover intent, while one’s fit with their environment was less significant.
Recommended Citation
Desso, Kelly, "Managerial Communications And Person-Environment Fits Impact On The Retention Of Those With A Remote Superior In The Aerospace Industry" (2024). All Doctoral Student Dissertations. 189.
https://fuse.franklin.edu/docpub/189